Dispute Confirmation Page.

Case reference number:

Your dispute request has been submitted successfully! We will respond within five business days and may request additional information as necessary to complete the dispute process.

For Online Banking users, all dispute communication will be sent via the Online Banking Message Center where possible. Otherwise, any dispute communication will be mailed to the address on file.

Please forward us any dispute documentation that may support your claim. Be sure to include your name and case reference number.

Fax: 602-634-7138

Email: [email protected]

Mail: Desert Financial Credit Union
Attention: Operations Resolutions
PO Box 2945
Phoenix, AZ 85062-2945

If the dispute is for a fraudulent or unauthorized debit card transaction, the associated card will be closed by the disputes team within two business days if not already done so. To close the card immediately and prevent further unauthorized transactions, contact us at 800-456-9171.